Job Title: Café Server
Reporting to: Crew Chief
Hours of work: Casual (Non-exempt; less than 20 hours per week)
Overall Objective: To perform a variety of duties in the Kitchen/Café Counter to ensure an excellent customer experience.
Specific Duties and Responsibilities
" Project a cooperative spirit with all staff and volunteers.
" Make coffee/tea using special equipment provided.
" Assist with food preparation as required.
" Keep service counters clean and fully stocked.
" Ensure that all food cabinets are stocked and tidy to deliver a full service.
" Inform assistant manager/manager of low stock levels.
" Assist in the cleaning and clearing of tables.
" Use the dishwasher and wash up as necessary.
" Ensure the food is served to the correct temperature & portion size.
" Clean relevant service, preparation and storage areas using correct cleaning products.
" Ensure all refuse is removed from the kitchen/café counter and put into the correct recycling bins, as needed.
" Project a professional image to all internal and external customers ensuring
appropriate grooming and maintaining the dress code.
" Ensure that the correct close down procedure is followed, i.e. everything left
clean, tidy and secure, ready for the next day's trade.
" Ensure all tasks are carried out in accordance with the café's health, hygiene,
quality and safety standards.
" Serve all food from the counter using correct tools and presentation techniques.
" Be friendly & approachable & have a good customer service attitude and be personable enough to deal with customer queries & requests.
" Promote customer care through all actions and behaviors.
" Operate cash register.
" Other duties as assigned by any manager on duty.